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Now Hiring - Program Manager, Market Access, Hub Operations (100% Remote) in Morrisville, NC

Program Manager, Market Access, Hub Operations (100% Remote) in Morrisville, NC

TrialCard
Base Salary $59K - $88K
Total Comp: NA
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Qualifications Years In Sales
Industry: Media and Communication
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Advertising & Public Relations
To Whom Media & Communication
Location: Morrisville, NC
3.1
Overview:
About Us
At TrialCard, our job is to eliminate complexity and carve out a clear path from prescription to patient.
We are committed to providing solutions, through innovation and unparalleled customer support, to the pharmaceutical industry in improving access and affordability of medicine to patients.

Role Overview
As a Program Manager, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.

The Market Access Program Manager will serve as the primary client contact for pharmaceutical program(s). This includes managing the day-to-day activity of the program and supervising the assigned program staff. To succeed, this person will maintain extensive interaction with internal and external customers, help define and execute the work plan for program staff, have significant participation in programs’ strategic planning, and be accountable for the proper execution of contract terms for assigned program(s). The Market Access Program Manager reports to the Market Access Program Director within TrialCard’s HUB Services organization.
Responsibilities:
  • Mobilize internal and external stakeholders with respect to program design, program improvements and/or changes.
  • Manage program(s) per the scope of work, program and standard operating procedures within the contracted budget
  • Manage the client relationship, gaining trust and building rapport
  • Manage day-to-day activity of program operations, including supervision of staff
  • Strong ability to prioritize and manage personal schedule as well as the schedules of others
  • Work cross-functionally with internal stakeholders for program operational responsibilities
  • Directly or through supervisors, drive assigned performance responsibilities of team and team members
  • Contribute to the analysis and writing of client reports and other deliverables
  • Monitor and report on program statistics and metrics used to measure the performance of team members, teams, and the overall program
  • Presentation of program data, information and insight to internal and external customers on a regular basis
  • Presentation of quarterly business reviews providing an in-depth analysis of program metrics to clients
  • Escalate issues that put the program’s course in jeopardy of not delivering to contracted standards
  • Participate with Hub Services leadership and client team on initiatives to improve process and performance
  • Travel on a limited basis to and attend related meetings/conferences as required
  • Participate in interviewing prospective employees, evaluating current employees, and training employees
  • Provide verbal and written feedback to team members based on performance reviews, statistics, QA results, and observed behaviors
  • May assist with requirements identification, specifications development and User Acceptance Testing to support program
  • Identify and report pharmacovigilance information as required by client(s) (i.e., Adverse Events)
  • Other responsibilities as assigned
Qualifications:
  • Bachelor’s degree in relevant discipline or equivalent work experience
  • 5 - 8 years of experience working in Reimbursement, Pharmaceutical Marketing or Patient Services
  • Experience managing a team of Case Managers, Patient Service Representatives, or similar role
  • Experience reporting on HUB metrics and communicating trends to clients
  • Demonstrated successful leadership experience
  • Excellent PC skills including Microsoft Office and Internet experience
  • Excellent verbal and written communication and presentation skills
  • Strong analytical and problem solving skills
  • Strong technical aptitude and experience working in various CRM software platforms
Why Work for Trialcard?
  • Diversity, Equity, and Inclusion is paramount to our culture and success. Our dedication to DE&I is both organic and intentional.
  • Our Mission is rewarding and fulfilling (Patient Access to Life-Saving/Improving/Extending Medications/Treatments)
  • We employ the best Talent and Tools from the Patient Access Industry (We are the Industry Leader)
  • We monitor the market to ensure we offer competitive salaries and benefits.
    • 401K w/ 5% matching; day-1 vestment period
    • 15 days PTO
    • 8 Holidays + 2 Floating Days
    • Health/Dental/Vision/Life; Coverage day-1
    • Gym Reimbursement
    • Volunteer Hours
    • Flexibility/Hybrid/Remote**

  • This is not an exhaustive list of benefits.
  • Benefits are subject to change
** Some positions require onsite presence and/or structured hours/shifts

#LI-Remote
#LI-ML1
TrialCard
Company Size
1001 to 5000 Employees
Founded
2000
They Sell
Advertising & Public Relations
To Whom
Media & Communication
Website
www.trialcard.com
Revenue
$25 to $100 million (USD)

TrialCard is currently hiring for 1 sales position
TrialCard has openings in: NC
The average salary at TrialCard is:

1 Yes (amount not posted)

TrialCard
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TrialCard

TrialCard is currently hiring for 1 sales position
TrialCard has openings in: NC
The average salary at TrialCard is:

1 Yes (amount not posted)